Returns & Exchanges

At Dreams Pakistan, we strive to ensure your fashion experience is seamless, offering a flexible 7-day return and exchange policy for all unworn and tagged apparel. If you are not completely satisfied with your purchase, we are here to assist you with a quick and hassle-free resolution.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team via WhatsApp or email within 7 days of delivery to provide your order number and reason for return.

• 2.
  Quality Inspection

  Ensure the items are in their original condition, unused, and with all Dreams Pakistan brand tags and packaging intact for a successful verification.

• 3.
  Ship the Item

  Once your request is approved, pack the items securely and ship them back to our designated warehouse address using a traceable courier service.

• 4.
  Refund or Exchange

  After receiving and inspecting the returned goods, we will process your exchange or issue a refund to your original payment method within 5-7 business days.